Welcome to Qingdao lianhongxingye international trade co., ltd

SERVICE

Service

After-sale service

(A) within the warranty period

On the equipment products: During the quality assurance period due to product quality problems, the company can repair or send parts free of charge, until the equipment is running normally, due to poor customer management or improper use of equipment damage caused by the company actively give technical guidance, the circumstances are serious Can be returned to the factory maintenance, the cost of their own commitment.

Similarly: non-equipment products, problems, please save the evidence on the spot, contact us directly, according to the severity of the damage, the company to re-free delivery or to take part of the payment of the way to deal with.

(B) beyond the warranty period

 Products in the long-term operation caused by mechanical failure, the customer can not solve the case, the company received a customer call, the company can actively cooperate to solve the problem, so that equipment can run normally, all costs borne by the customer. FMCG overtime quality problems, the company can not give compensation.

(C) after-sales service

1. For the customer agent or self-transport, must inform the transport need to pay attention to matters and the need to assist the preparation of the documents. To ensure the safe arrival of the use of equipment.

2. Prepare spare parts for the equipment to ensure the normal operation of the product, so that customers worry-free.

3.In the equipment warranty period, in accordance with the contract law on the implementation of three bags of product quality.

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